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QSR Customers Eager For Mobile Ordering
ROAM, the Boston-based end-to-end mobile commerce platform provider, has created a new infographic aimed at helping quick service restaurants (QSRs) better adapt to consumer demands in the current...
View ArticleQSRs Cook Up MPOS Innovation
The MPOS revolution is changing the way businesses across many verticals operate. But perhaps no merchant base is better suited to benefit from this shift than the quick service restaurant (QSR)...
View ArticleIf Cash Isn’t Dying, Can Electronic Payments Grow?
Let’s start the first week of summer by turning the discussion of cash as a viable payment method on its head. Here’s the many-multi-trillion dollar question up for grabs: if cash remains alive and...
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Will Competition Lead To Better mPOS Solutions?
Since mPOS solutions became a huge hit with U.S. merchants, one industry has proven to be continuously hungry for the mobile technology: quick-service restaurants (QSRs). Adoption started with...
View ArticleHow mPOS Ignites New Revenue Opportunities
What can mobile devices do to improve the top line at QSRs? Plenty. From shortening wait times to powering new lines of business to serving as back up technology, mobile devices – and the enabling...
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For QSR Customers, Saving Time Is Top Concern
As consumers, we’ve come to expect the best, fastest and most personalized service, no ifs, ands or buts about it. The latest Harris Interactive data reveals that consumers are increasingly inclined to...
View ArticleWhat MasterCard Sees in Mobile
Chief Emerging Products Officer for MasterCard, Ed McLaughlin, and Market Platform Dynamics CEO Karen Webster sat down recently to discuss the “state of mobile commerce” and the forces that are driving...
View ArticleMasterCard’s View on the Mobile Commerce Game-Changers
In Part Two of this exclusive series, MasterCard’s Chief Emerging Payments Officer, Ed McLaughlin gives Karen Webster the view from his perch on who’s doing the most game-changing stuff in mobile,...
View ArticleApple To Get Rebates From Issuers on Fees
Apple has reportedly negotiated deals with several leading issuers to extend card present rates to Apple for all transactions involving their cards with Apple’s new mobile payments scheme. On top of...
View ArticleSEQR Turns Media Into A New Sales Channel
Just as online shopping is overtaking the need for physical stores, could an entirely new sales channel become the “next big thing”? SEQR, a mobile wallet provided by global mobile payments company...
View ArticleWhy Mobile Order Ahead Isn’t About Payments
Allow me to tell you a little story about mobile order ahead in the QSR space. Two aspiring entrepreneurs, between gigs, began kicking around a few new ideas for a business. Food was a segment they...
View ArticleTurning 15 Minutes Into Big Dollars At The Bar
While an evening at a bar or a nightclub is always a fun time — until the next morning, that is — paying for the drinks consumed during said night out is almost never a good time. And it can be a real...
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NEW STUDY: What Innovative Restaurants Are Doing Right Now
Quick Serve Restaurants have mastered making food and drinks, but they are nowhere close to mastering how customers want to be served these days. The latest Restaurant Readiness Index survey shows QSRs...
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NEW DATA: The 10 Key Innovations Driving QSR
Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. When it comes to ordering meals, they want to be able to do so with as little fuss...
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Subway Seeks To Innovate, Reworking Kiosks, Loyalty And Mobile
Speed and convenience have long been top reasons why consumers are drawn to quick-service restaurants (QSRs). Consumers expect fast, efficient service that barely requires them to look up from their...
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Deep Dive: Single Vs. Multiple-Location QSR Customers
Every QSR location has its regulars — the folks who stop by at appointed daily or weekly times — as well as more fickle customers, who visit because it was in the right place at the right time. For our...
View ArticleFirst Data: Connected QSRs And Serving The Market Of One
Call it the market of one. In the age of connectivity, when mobile devices have meant a sea change in how we dine (how we order, eat and pay), restaurant firms have the opportunity to build consumer...
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Digital Divide: QSR Managers And Consumers Face Nearly 30-Point Gap On...
While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. When today’s connected...
View ArticleHow QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable. The customer journey these days is frankly much...
View ArticleMcDonald’s Taps Apprente Tech To Pilot Automated Drive-Thru Orders
McDonald’s is tapping artificial intelligence (AI) technology from Apprente — its 2019 acquisition — to launch a test pilot of automated drive-thru ordering at 10 Chicago fast food locations, CNBC...
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